Privacy policy

Privacy Policy

Last Updated: September 9, 2026

At SOLEHAUS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details

  • Device and browsing information

  • Information you voluntarily provide when contacting us

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with applicable laws and legal obligations

  • Send promotional communications when permitted by law

Sharing Your Information

We may share necessary information with trusted service providers, including payment processors, shipping carriers, technology providers, and other vendors who help us operate our business.

We do not sell your personal information for monetary consideration.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better shopping experience.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have rights concerning your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To submit a privacy-related request, contact us at:

Email: contact@solehaus.shop

Contact Us

SOLEHAUS
1011 N Winnebago St
Rockford, IL 61103
United States
Phone: +1 326-879-8800
Email: contact@solehaus.shop